Acceptance of Terms
By accessing, browsing, or using the website at nmwaterdamagepros.pages.dev (the "Site"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these terms in their entirety, please discontinue use of the Site immediately. Your continued use constitutes acceptance of any modifications we may make to these terms over time.
These Terms of Service apply to all visitors, users, and others who access or use the Site, regardless of whether you request our services or simply browse for information. We recommend reviewing this page periodically, as terms may change without individual notice to each user.
Services Provided
New Mexico Water Damage Pros provides water damage restoration, mitigation, and related emergency response services to residential and commercial properties throughout New Mexico. The information presented on this Site describes our general service offerings, including water extraction, structural drying, mold remediation, sewage cleanup, and damage assessment.
All services are subject to availability, and we reserve the right to decline service at our sole discretion. Service descriptions on this Site do not constitute guarantees of specific outcomes. Actual scope of work, timelines, and results depend on the unique conditions of each property damage situation. We make reasonable efforts to respond promptly to service requests, but response times are estimates and not contractual obligations unless specified in a separate signed service agreement.
Phone Calls and Estimates
When you contact us by phone or through the Site, you consent to receive return communications from New Mexico Water Damage Pros regarding your inquiry. Initial consultations and estimates provided over the phone or through our online forms are preliminary assessments based on information you provide. These estimates are not binding quotes and are subject to change following an on-site inspection.
We do not charge for standard initial assessments in most service areas; however, complex commercial assessments or situations requiring specialized equipment evaluation may incur fees, which we will disclose in advance. You are under no obligation to purchase services following an estimate or assessment. Any promotional pricing or special offers mentioned on the Site or during phone consultations are subject to expiration dates and specific terms disclosed at the time of offer.
Independent Contractors
New Mexico Water Damage Pros may engage independent contractors, subcontractors, or specialized third-party professionals to perform certain aspects of restoration work. All contractors working under our direction are required to maintain appropriate licensing and insurance coverage for their work. We exercise reasonable oversight of contracted work but are not liable for the independent negligence of licensed contractors performing work outside our direct control, except as otherwise required by applicable law.
Any disputes arising directly from the work of independent contractors should first be directed to New Mexico Water Damage Pros for resolution assistance. We are committed to ensuring quality outcomes and will work in good faith to address legitimate concerns about contractor performance.
Intellectual Property
All content on this Site, including but not limited to text, graphics, logos, images, service descriptions, and the overall design and layout, is the property of New Mexico Water Damage Pros or its content suppliers and is protected by United States and international copyright, trademark, and other intellectual property laws. You may view, download, and print pages from the Site for your personal, non-commercial reference only.
You may not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our Site or any portion thereof for any commercial purpose without express written consent. Unauthorized use of any Site content may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties.
Limitation of Liability
To the fullest extent permitted by law, New Mexico Water Damage Pros shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Site; any conduct or content of any third party on the Site; any content obtained from the Site; or unauthorized access, use, or alteration of your transmissions or content.
Our total liability to you for all claims arising from or relating to these terms or your use of the Site shall not exceed the greater of one hundred dollars ($100) or the amount you paid to New Mexico Water Damage Pros, if any, during the twelve (12) months immediately preceding the event giving rise to liability. Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.
Disclaimers
The Site and all information, content, materials, and services available through it are provided on an "as is" and "as available" basis, without any warranties of any kind, either express or implied. New Mexico Water Damage Pros expressly disclaims all warranties, whether express, implied, statutory, or otherwise, including but not limited to any warranties of merchantability, fitness for a particular purpose, title, quiet enjoyment, accuracy, or non-infringement.
We do not warrant that the Site will be uninterrupted, timely, secure, or error-free; that defects will be corrected; that the Site or the server that makes it available are free of viruses or other harmful components; or that the Site or information available through it will otherwise meet your requirements or expectations. Information on this Site regarding water damage, mold, or restoration techniques is for general educational purposes and does not constitute professional advice tailored to your specific situation.
Governing Law
These Terms of Service and any dispute or claim arising out of or related to them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the State of New Mexico, without giving effect to any choice or conflict of law provision or rule. Any legal suit, action, or proceeding arising out of or related to these terms or the Site shall be instituted exclusively in the federal or state courts located in Bernalillo County, New Mexico.
You waive any objection to the exercise of jurisdiction over you by such courts and to venue in such courts. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms of Service.
Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms of Service at any time. When we make material changes, we will update the effective date at the bottom of this page. It is your responsibility to review these terms periodically for changes. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.
If a revision is unacceptable to you, your sole remedy is to discontinue using the Site. Material changes will not apply retroactively to disputes or events that occurred prior to the effective date of such changes.
Contact Information
If you have any questions about these Terms of Service, please contact New Mexico Water Damage Pros using the information provided on our Site. We welcome your feedback and will make reasonable efforts to address inquiries in a timely manner. For legal notices or formal correspondence regarding these terms, please direct communications through the contact methods listed on our main contact page.
These Terms of Service constitute the entire agreement between you and New Mexico Water Damage Pros regarding your use of the Site and supersede all prior and contemporaneous written or oral agreements between you and us relating to such subject matter.